FAQs
Our products are crafted from high-quality beads, crystals, pearls, and durable materials, ensuring elegance and longevity.
Yes, we offer custom orders where you can create personalized bags, accessories, or jewelry to fit your style.
You can visit our Wholesale page or contact us directly to discuss bulk pricing and partnerships.
Absolutely! We accept bulk orders for weddings, events, and corporate gifting. Please contact us for more details.
Yes, we offer international shipping to most countries. Shipping rates and delivery times vary by location.
We accept returns and exchanges within 14 days of purchase for unused and undamaged items. Custom orders are non-refundable.
Gently wipe with a soft, damp cloth to clean. Avoid exposure to excessive moisture or heat.
We accept major credit cards, PayPal, and other secure payment options at checkout.
Orders are typically processed within 2-3 business days. Delivery times vary depending on your location.
Yes, once your order has been shipped, you will receive a tracking number via email to follow your delivery.
Shipping costs are calculated based on your location and order size at checkout. Free shipping is available on select orders.
Yes, we offer gift wrapping for an additional fee. Please select the option during checkout.
Orders can be canceled or modified within 24 hours of purchase. Please contact us as soon as possible.
Yes, all our products are meticulously handcrafted by skilled artisans.
Our website displays live stock levels. If an item is out of stock, you can sign up to be notified when it becomes available.
Yes, we occasionally offer discounts for first-time buyers. Be sure to sign up for our newsletter for updates.
Many of our products can be customized. Please contact us with your specific request, and we’ll do our best to accommodate.
We guarantee the quality of our products. If you receive a defective item, please contact us within 7 days for a replacement.
Yes, we have a loyalty rewards program and offer referral discounts. Join our mailing list to learn more.
You can reach our customer support team via email or through the Contact Us form on our website. We aim to respond within 24 hours.
Need Help Finding Something?
If you can’t find what you’re looking for, feel free to reach out to us. We’re here to help with any inquiries or custom requests!
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